Terms of Service

Payment: 

All products must be paid for in full before orders are processed. Payments can be made using all major credit cards. Prices are subject to change without notice.  Coupons cannot be combined with other offers or be used on previous purchases. 

Delivery: 

All printed products will be delivered to the client's home address using the shipping address provided within 4-6 weeks of the gallery archival date. Digital products are available for download immediately.

If more than 6 weeks have passed, please contact us by email at info@abltphoto.com and we will be happy to help trace your lost or delayed order. We are on your team to make sure you receive your prints as soon as possible.

Cancelling: 

As all orders are immediately sent to our partner lab for processing and printing, all orders are final. Orders for digital download products cannot be cancelled once the download has been sent. 

Returning products: 

Each order placed is custom printed for the client. Therefore it is not possible to return an order or claim a refund if you have made an error in ordering. Orders for digital download products cannot be refunded once the download has been sent.

If you receive a damaged or incorrectly printed image, please notify ABLT Photo as soon as possible so that your item(s) may be replaced. You may be asked to provide a copy of your invoice and a photograph of the damaged print(s). We apologize for any inconvenience that this may cause.

Complaints: 

Complaints must be made directly to ABLT Photo within 3 working days of receipt of goods. All complaints should be sent via email to info@abltphoto.com.

Personal information: 

ABLT Photo does not retain any information regarding your credit or debit card number, expiration date, or security code.

ABLT Photo will not sell, distribute or disclose information about you either as an individual or your personal usage of the site without your consent or unless required to do so by law. The information we gather may include name, delivery address, email address, telephone number, and any personal preferences in connection with your order.

 

You may be included in future communications from ABLT Photo. You are free to easily opt out from these communications at any point.

Copyright and Media Release: 

ABLT Photo retains the copyright on all photographs – images may not be copied, published or reproduced without our written permission. 

Any image taken by ABLT Photo may be used online and in print for promotional and informational purposes. Any client who does not want their images to be used in such a way should notify ABLT Photo at the time photos are taken at info@abltphoto.com.